Privacy Policy

At TrueAutoData, accessible from https://trueautodata.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are colected and recorded by TrueAutoData and how we use it.

If you have additional questions or require more information about our Privacy Policy, do nothesitate to contact us at support@trueautodata.com.

1. Information We Collect

When you purchase an instant digital vehicle history report or interact with our website, wecollect personal information necessary to deliver our services securely.
This includes:

● Personal Details: Name, email address, and biling details provided during checkout.
● Vehicle Data: Vehicle Identification Numbers (VIN) submitted for generating historyreports.
● Payment Data: Payment transactions are processed securely through paymentgateways (such as PayPal and credit card processors). We do not store ful credit card
numbers or sensitive financial credentials on our servers.
● Technical Logs: IP addresses, browser type, device information, access timestamps, and download verification logs (used to verify digital report delivery and protect against unauthorized chargebacks or fraud).

2. How We Use Your Information

We use the information we colect in the folowing ways:

● To generate, deliver, and display your instant online digital VIN history report.
● To process payments securely and prevent fraudulent transactions (including 3D Secure verification).
● To provide direct customer support and handle refund requests efficiently.
● To comply with legal obligations, financial regulations, and payment processor requirements.
● To maintain server delivery access logs proving successful report generation and downloads.

3. Data Protection & Security

We implement industry-standard security measures to maintain the safety of your personal information:

● SSL Encryption: Al sensitive data transmitted between your browser and our site is encrypted via Secure Socket Layer (SSL) technology.
● 3D Secure Processing: Card payments utilize 3D Secure (3DS) authentication protocols to protect against unauthorized usage and fraud.
● Third-Party Payment Processors: Your payments are processed directly by compliant payment service providers (e.g., PayPal). We do not store payment card data on TrueAutoData servers.

4. Cookies & Tracking Technologies

TrueAutoData uses ‘cookies’ to store information including visitors’ preferences and the pageson the website that the visitor accessed or visited. This information is used to optimize user experience and secure checkout sessions. You can choose to disable cookies through your individual browser options.
4. Cookies & Tracking Technologies

5. Third-Party Service Providers

We may share limited data with trusted third parties solely for the purpose of operating our website and delivering services:

● Automated automotive database providers to retrieve official vehicle records.
● Payment gateways (PayPal and merchant processors) to process order charges and manage dispute resolution proofs.
● Analytical and security services to prevent friendly fraud and unauthorized activities. We do not sel, trade, or rent your personal identification information to third parties.

6. Your Data Rights

Depending on your jurisdiction, you have the right to access, update, or request the deletion of your personal data. You may contact us at support@trueautodata.com to submit a request regarding your data.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodica ly for any changes. Changes are effective immediately after they are posted on this page.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or data handling, please contact our support team:

● Email: support@trueautodata.com
● Support Channel: https://trueautodata.com/request-refund
● Response Time: 24/7 Support — Within 15–30 minutes