Terms of Service

Welcome to TrueAutoData. By accessing or using our website located at https://trueautodata.com, purchasing a digital report, or using any of our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Description of Service

TrueAutoData provides instant, automated online Vehicle History Reports (VIN reports) compiled from accessible automotive databases.

● Digital Access Only: Our service is strictly limited to online digital data generation and downloadable electronic PDF reports.
● No Physical Services: TrueAutoData does not provide physical vehicle inspections, on-site mechanical evaluations, or physical delivery of paper documents.

2. Order Delivery & Instant Access

● Upon successful completion of checkout and payment authentication, your vehicle history report is generated instantly and made available on-screen or delivered       via the provided email address.
● Due to the automated nature of digital delivery, access is granted immediately after payment confirmation..

3. Customer Responsibilities & VIN Accuracy

● Users must ensure that the Vehicle Identification Number (VIN) submitted during purchase is correct. TrueAutoData is not responsible for errors resulting from incorrectly entered VINs by the customer.
● You agree not to use our reports for any unlawful purposes, fraudulent activities, or unauthorized commercial resale.

4. Payment & Billing

● Pricing: All fees for reports ($40, $60, or $90 packages) are clearly displayed before purchase. There are no hidden subscription fees or recurring monthly charges.
● Payment Security: Payments are securely processed using 3D Secure (3DS) authentication protocols to prevent unauthorized transactions.

5. Contact Information

For any inquiries or assistance regarding our services, please contact us:

● Email: support@trueautodata.com
● Direct Support Form: https://trueautodata.com/request-refund
● Response Time: 24/7 Support — Response within 15–30 minutes